Privacy policy

AT MIA WELLINGTON, WE VALUE AND RESPECT THE PRIVACY OF OUR CUSTOMERS.

This Privacy Policy explains how we collect, use, and protect your personal information in accordance with the New Zealand Privacy Act 2020 and the New Zealand Information Privacy Principles (IPPs). By using our website and services, you agree to the practices described in this policy.

1. COLLECTION OF PERSONAL INFORMATION

Mia Wellington collects certain personal information to provide you with a seamless and secure shopping experience. This may include: full name, shipping and billing address, email address, phone number, and payment details. We collect this information when you make a purchase, sign up for our newsletter, or contact our customer service team.

2. USE OF PERSONAL INFORMATION

Your personal information is used exclusively for purposes related to your shopping experience, including processing and shipping your orders, handling payments and preventing fraud, communicating with you regarding orders, improving our services, and sending updates or promotions (only if you have opted in).

3. SHARING OF PERSONAL INFORMATION

Mia Wellington does not sell, rent, or trade your personal information to third parties. We only share data with trusted third-party partners who assist in payment processing and delivery services (e.g., NZ Post, DHL, or payment gateways), when required by law, or to protect the rights, property, or safety of Mia Wellington, our customers, or the public.

4. SECURITY OF PERSONAL INFORMATION

We take data protection seriously and use appropriate technical and organisational measures to safeguard your information, including encryption technologies for payment transactions (SSL), secure network systems and data storage, and restricted access to personal information.

5. RETENTION OF PERSONAL INFORMATION

Mia Wellington retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by New Zealand law, accounting, or regulatory obligations.

6. CUSTOMER RIGHTS

Under the New Zealand Privacy Act 2020, you have specific rights regarding your personal data: the right of access, the right of correction, the right of erasure (subject to legal retention requirements), and the right to withdraw consent for marketing at any time. To exercise any of these rights, please contact us at miawellingtonsupport@gmail.com.

7. COOKIES AND SIMILAR TECHNOLOGIES

Our website uses cookies to improve functionality and user experience. You can manage or disable cookies through your browser settings, though this may affect certain site functions.

8. CHANGES TO THIS PRIVACY POLICY

Mia Wellington may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. CONTACT INFORMATION

If you have any questions or concerns regarding this Privacy Policy, please contact us at: miawellingtonsupport@gmail.com.